At ReWires, we are committed to ensuring a seamless and timely delivery of our services to meet your needs. This Delivery Policy outlines how sessions and related services are provided.

Service Delivery

ReWires provides counseling and psychology-related services virtually or in person, depending on the nature of the service and your preferences. Once your booking is confirmed:

You will receive a confirmation email with the details of your scheduled session, including the date, time, and mode of communication (e.g., video call link or in-person address).

Sessions will be conducted as per the scheduled time. Please ensure you are available and prepared to join promptly.

Delivery Timeline

Confirmation of your booking is sent immediately upon successful payment.

Virtual session details, such as video call links or access instructions, will be shared at least 24 hours before the session unless the booking is made within the same time frame.

In-person session locations will be shared upon confirmation of the booking.

Rescheduling

If you wish to reschedule your session, you must notify us at least 24 hours before the session time. Rescheduling is subject to availability and can be arranged by contacting our support team at [email protected] or by other contact methods.

Missed Sessions

If you fail to attend your session without prior notice, the session will be marked as completed, and no refunds or rescheduling will be allowed.

Delivery Issues

If you experience any issues with accessing your session (e.g., technical difficulties for virtual sessions), please contact us immediately through any contact medium. We will make every effort to resolve the issue promptly.

Amendments to Policy

ReWires reserves the right to modify this Delivery Policy at any time. Any changes will be updated on this page with the effective date mentioned.

Contact Information

For any inquiries related to session delivery, please contact us at:

Email: [email protected]

Thank you for choosing ReWires. We are dedicated to delivering reliable, professional services to support your journey of growth and transformation.